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COMMUNITY CHECKLIST FOR REACHING UNDERSERVED COMMUNITIES

By Debby Tucker and Christina Walsh

Printable version

1. ASSESSING YOUR COMMUNITY

• SERVICE AREA: ________________________________________________________
(complete worksheet for each county served)

• POPULATION:
County: ___________________________
Major City: ______________
Major City: ______________
Major City: ______________

• ETHNICITY:
__% African American
__% Anglo
__% Asian/Pacific Islander
__% Hispanic/Latin American
__% Native American
__% Other ______________
__% Other ______________
__% Other ______________

• GENDER:
__% Female __% Male

• LIFESTYLE:
___% Lesbians ___% Gay Men ___%Heterosexual ___% Bisexual/Transgender

• AGE:
F__%/M__% Over 65 years
F__%/M__% 50-64 years
F__%/M__% 35-49 years
F__%/M__% 20-34 years
F__%/M__% 13-19 years
F__%/M__% Under 12 years

• HOUSEHOLD INCOME:
__% Less than $4,999
__% $5,000-$9,999
__% $10,000-$24,999
__% $25,000-$49,999
__% $50,000-$99,999
__% $100,000+

• EDUCATION LEVEL:
___% Some elementary/middle school
___% Finished 8th grade
___% Some high school
___% High school or GED
___% Some college
___% Associate’s degree(s)
___% Bachelor’s degree(s)
___% Some graduate work
___% Advanced degree(s)

• RELIGION/FAITH:
___% Buddhism
___% Christian
___% Islam
___% Jewish
___% Muslim
___% Non-denominational
___% Orthodox
___% Taoism
___% Other ____________
___% Other ____________

• OTHER INFORMATION THAT IMPACTS THE DELIVERY OF SERVICES:

  • Demographics

    • Physical Challenges:
      ___% Hearing
      ___% Mobility
      ___% Visual
      ___% Other___________

    • Mental Challenges:
      ___% Mental Illness
      ___% Substance abuse
      ___% Other ___________

    • Literacy Level:
      ___% Literate ___% Functionally Illiterate

  • County Crime Statistics/Law Enforcement Reports (#)
    ______ Assault (domestic violence)
    ______ Aggravated assaults
    ______ Sexual assault/rape
    ______ Stalking
    ______ Incest
    ______ Child abuse
    ______ Homicide
    ______ Elder abuse

2. ASSESSING YOUR PROGRAM
(This data should be a compilation of all the services your program provides in the service area.)

• PEOPLE SERVED (#):
______ Women ______ Men ______ Children

• ETHNICITY OF PEOPLE (WOMEN AND CHILDREN) SERVED:
W__%/C__% African American
W__%/C__% Anglo
W__%/C__% Asian/Pacific Islander
W__%/C__% Hispanic/Latin Amer.
W__%/C__% Native American
W__%/C__% Other ________
W__%/C__% Other ________
W__%/C__% Other ________

• GENDER OF PEOPLE SERVED:
A__%/C__% Female A__%/C__% Male

• LIFESTYLE OF PEOPLE SERVED:
___% Lesbians ___% Bisexual/Transgender ___% Gay Men ___%Heterosexual

• AGE OF WOMEN SERVED:
__% Over 65 years
__% 50-64 years
__% 35-49 years
__% 20-34 years
__% 13-19 years
__% Under 12 years

• AGE OF CHILDREN SERVED:
___% Newborn
___% 6 months – 2 years
___% 2+ - 5 years
___% 6 – 10 years
___% 11- 12 years
___% 13-18 years

• ANNUAL HOUSEHOLD INCOME OF PEOPLE SERVED:
__% Less than $4,999
__% $5,000-$9,999
__% $10,000-$24,999 per year
__% $25,000-$49,999 per year
__% $50,000-$99,999
__% $100,000+ per year

• EDUCATION LEVEL OF PEOPLE SERVED:
___% Some elem./middle school
___% Finished 8th grade
___% Some high school
___% High school or GED
___% Some college
___% Associate’s degree(s)
___% Bachelor’s degree(s)
___% Some graduate work
___% Advanced degree(s)

• RELIGION/FAITH OF PEOPLE SERVED:
___% Buddhism
___% Christian
___% Islam
___% Jewish
___% Muslim
___% Non-denominational
___% Orthodox
___% Taoism
___% Other ____________
___% Other ____________

• OTHER INFORMATION ABOUT PEOPLE THAT IMPACT THE DELIVERY OF SERVICES:

  • Demographics

    • Physical Challenges:
      ___% Hearing
      ___% Mobility
      ___% Visual
      ___% Other___________

    • Mental Challenges:
      ___% Mental Illness
      ___% Substance abuse
      ___% Other ___________

    • Literacy Level:
      ___% Literate ___% Functionally Illiterate

3. COMMUNITY VS. PROGRAM COMPARISON

Conduct a side-by-side comparison of the statistics of your community and the service levels of your program. Ideally, your service levels will approximately reflect the statistics of your community.

  1. Where are the strengths?
  2. Where are gaps?
  3. What are the priority areas for outreach activities?

4. IDENTIFY PARTNERS FOR COLLABORATION

Based on Step #3, identify groups, agencies, and other organizations with which your program can collaborate to reach the priority communities. Some of these groups may include: law enforcement, criminal justice system, corporations, schools/universities, churches, media, health groups, immigration organizations, social services, employers, welfare agencies, workforce/training agencies, etc.

Based on Step #3, identify nontraditional groups, agencies, and other organizations with which your program can collaborate to reach the priority communities. Some of these groups may include: court stenographers, beauticians, pest control organizations, neighborhood centers, civic clubs, etc.

  • Community:_______________________________________________________
    Potential Partners: _________________________________________________
    _________________________________________________________________
    _________________________________________________________________
    _________________________________________________________________
    _________________________________________________________________
    _________________________________________________________________

  • Community:_______________________________________________________
    Potential Partners: _________________________________________________
    _________________________________________________________________
    _________________________________________________________________
    _________________________________________________________________
    _________________________________________________________________
    _________________________________________________________________

  • Community:_______________________________________________________
    Potential Partners: _________________________________________________
    _________________________________________________________________
    _________________________________________________________________
    _________________________________________________________________
    _________________________________________________________________
    _________________________________________________________________

5. RECRUIT PARTNERS FOR COLLABORATION

Based on Step #4 for the priority communities, contact the potential partners.

  • Explain your program’s desire to ensure the delivery of services to battered women in the community they are from, and may already provide assistance for within the community.
  • Explain the initial assessment and the gaps that have been identified in your services.
  • Explain that you need their help and support for assessing the services actually being provided and improving your outreach efforts and services as needed.
  • Invite them to a meeting to brainstorm and assess the needs to develop strategies for augmenting their or your services.
  • Ask their recommendations for others who may be able to help with such a task.

Repeat this until you have enough representatives from the community you want to reach to participate in the meeting who will provide a good cross-section of views and experiences.

6. PLANNING AND BRAINSTORMING COLLABORATION MEETING

  • At least one formerly battered woman from each priority community needs to participate in these meetings.
  • There should be separate meetings for each priority community.
  • Solicit information from your state coalition and follow up with any local models available in your state.
  • Some of the participants will just come to participate in the first meeting, others will come and want to participate over a longer term. There needs to be room for a variety of levels of participation.
  • The purpose of the meeting is to bring people together to learn what each other is doing, to more clearly understand the unmet needs and to identify ways we can help better reach victims of domestic violence in this particular community.
  • Participants and the groups/agencies they represent may have to ascertain their own level of service better to ensure needed information is on the table. Share the results of your assessment with them before the meeting and encourage a similar analysis of their own.
  • Outcomes will vary and may include the recognition that service provision by others in the community is meeting much of the need or the disturbing realization that battered women in the identified community are not receiving services from anyone.
  • Ask for a commitment to work through the developments of an agreed plan. Allow for intense collaboration, reasonable coordination or effective cooperation in both the development and implementation of the plan.
  • Encourage cross training as a basis for discussion and further collaborative work. We all have much to learn from one another. At a minimum, share your mission statement, a description of your current services and explain the philosophy of this movement, “But for the grace of God go I”, as a fundamental principle for ending violence against women.

Note: Comments and suggestions for improvements of this process are welcome.
Contact Christina Walsh at cwalsh@ncdsv.org.


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