analyzing outcome information – getting the most from data, Harry P. Hatry, Jake Cowan and Michael Hendricks, Urban Institute, Washington, DC. Copyright © 2004 Urban Institute.

AUSTIN COMMUNITY COLLEGE CENTER FOR COMMUNITY-BASED AND NONPROFIT ORGANIZATIONS – PUBLICATIONS – center publications are intended to have immediate applicability for practitioners in community-based and nonprofit organizations.

benchmark for nonprofits: how to measure, manage, and improve performance, The Center for What Works, Chicago, IL.

benchmarkING 101 for nonprofits, Vince Hyman, Fieldstone Alliance, National Online Resource Center on Violence Against Women, Harrisburg, PA: 2005.

Boards of Directors Play Important Role in Fulfilling Missions, Barry Silverberg, Austin Business Journal, Austin, TX: September 29, 2006. Copyright © 2006 American City Business Journals, Inc.

Building a common outcome framework to measure nonprofit performance, Linda M. Lampkin, Mary Kopczynski Winkler, Janelle Kerlin, Harry P. Hatry, Debra Natenshon, Jason Saul, Julia Melkers, and Anna Seshadri, Urban Institute, Washington, DC: December 2006. Copyright © 2006 Urban Institute.

Building LEADERFUL ORGANIZATIONS: SUCCESSION PLANNING FOR nonprofitS, Tim Wolfred, The Annie E. Casey Foundation, Baltimore, MD: 2008. Copyright © 2008 The Annie E. Casey Foundation.

Communications Toolkit, W.K. Kellogg Foundation, Battle Creek, MI.

CRITICAL READINGS ON ASSESSING AND LEARNING FOR SOCIAL CHANGE: A REVIEW, Development Bibliography 21, Irene Guijt, Institute of Development Studies, Brighton, UK: January 2008.

Daring to Lead 2006 – A National Study of Nonprofit Executive Leadership, Jeanne Bell, Richard Moyers and Timothy Wolfred, CompassPoint Nonprofit Services, San Francisco, CA, and the Meyer Foundation, Washington, DC.

DEVELOPING AND MANAGING VOLUNTEER PROGRAMS, Carter McNamara, MBA, PhD, Authenticity Consulting LLC, National Online Resource Center on Violence Against Women, Harrisburg, PA: 2007.

developing community-wide outcome indicators for specific services, Harry P. Hatry, Jake Cowan, Ken Weiner, and Linda M. Lampkin, Urban Institute, Washington, DC. Copyright © 2003 Urban Institute.

dISASTER PREPAREDNESS AND BUSINESS CONTINUITY PLANNING FOR NONPROFITS, Michigan Coalition Against Domestic and Sexual Violence, Okemos, MI: February 23, 2007.

EMERGENCY PREPAREDNESS CHECKLIST FOR SMALL BUSINESSES, American Red Cross, Washington, DC.

finding out what happens to former clients, Ritu Nayyar-Stone and Harry P. Hatry, Urban Institute, Washington, DC. Copyright © 2003 Urban Institute.

FREE BASIC GUIDE TO LEADERSHIP AND SUPERVISION, Carter McNamara, MBA, PhD, Authenticity Consulting LLC, National Online Resource Center on Violence Against Women, Harrisburg, PA: 2007.

FREE ONLINE GUIDE TO STAFFING, Carter McNamara, MBA, PhD, Authenticity Consulting LLC, National Online Resource Center on Violence Against Women, Harrisburg, PA: 2007.

GOVERNANCE AND RELATED TOPICS – 501(c)(3) ORGANIZATIONS, Internal Revenue Service of the U.S. Department of the Treasury, Washington, DC: February 4, 2008.

THE GUIDE FOR NONPROFIT ORGANIZATIONS, The Nonprofit Center, National Online Resource Center on Violence Against Women, Harrisburg, PA: 2001.

Guidebook for performance management, Patricia Lichiello, Turning Point, The University of Washington School of Public Health and Community Medicine, Seattle, WA: December 1999.

a handbook for development practitioners: ten steps to a results-based monitoring and evaluation system, Jody Zall Kusek and Ray C. Rist, World Bank, Washington, DC. Copyright © 2004 The World Bank.

INTERnSHIP-IN-A-BOX, Career Philly, National Online Resource Center on Violence Against Women, Harrisburg, PA: 2007.

key steps in outcome management, Linda M. Lampkin and Harry P. Hatry, Urban Institute, Washington, DC. Copyright © 2003 Urban Institute.

MANAGING IN HARD TIMES, Baird Straughan, Institute for Conservation Management, National Online Resource Center on Violence Against Women, Harrisburg, PA: July 2003.

THE NONPROFIT TIMES – the leading business publication for nonprofit management, Parsippany, NJ.

NONPROFITS CAN AND SHOULD LOBBY, Misssouri Coalition Against Domestic and Sexual Violence, Jefferson City, MO: December 2006.

outcome indicators project, Urban Institute, Washington, DC, and The Center for What Works, Chicago, IL.

outcome measurement resource network, United Way of America, Alexandria, VA.

performance measurement – CHAPTER ONE, Harry P. Hatry, Urban Institute, Washington, DC: October 1999.

Performance measurement toolkit – building your capacity to measure and improve outcomes, The Center for What Works, Chicago, IL.

Policy Toolkit, W.K. Kellogg Foundation, Battle Creek, MI.

PRINCIPLES AND PRACTICES FOR NONPROFIT EXCELLENCE, Minnesota Council of Nonprofits, National Online Resource Center on Violence Against Women, Harrisburg, PA: 2005.

reclaiming our social justice organizations, Grassroots Fundraising Journal, Oakland, CA: July/August 2006.

REMARKS BY SUSAN V. BERRESFORD AT THE BOARD SOURCE LEADERSHIP FORUM, Ford Foundation, San Francisco, CA: October 12, 2007.

STATEMENT OF VALUES AND CODE OF ETHICS FOR NONPROFIT AND PHILANTHROPIC ORGANIZATIONS, Independent Sector, Washington, DC: February 3, 2004.

surveying clients about outcomes, Martin D. Abravanel, Urban Institute, Washington, DC. Copyright © 2003 Urban Institute.

TEN COMMANDMENTS OF LOBBYING, excerpt from Speak Out: A Short Guide to Citizen Lobbying in Misssouri, Coalition for Sensible and Humane Solutions.

THE UNITED STATES NONPROFIT SECTOR, National Council of Nonprofit Associations, Washington, DC: Copyright © 2006 National Council of Nonprofit Associations.

using outcome information – making data pay off, Elaine Morley and Linda M. Lampkin, Urban Institute, Washington, DC. Copyright © 2004 Urban Institute.

USING THE MEDIA TO ADVANCE YOUR ISSUE, Advocacy Institute, Washington, DC. Copyright © 2004 Advocacy Institute.

USING THE INTERNET (articles and resources to help nonprofit organizations further their mission through the effective use of the Internet), Tech Soup, National Online Resource Center on Violence Against Women, National Resource Center on Domestic Violence, Harrisburg, PA.